Tash Francavilla
Operations Support
Tash does operations support with a wealth of experience in administration and business management. With a strong background in customer retention and administration in health services and hospitality, she’s a crucial team member that champions systems, coordinates teams, and manages accounts. Her encouraging attitude brings a positive energy to the office that motivates the entire team and is welcomed by the greater rail industry.
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Client and team coordination
Throughout her time at Rail Confidence, Tash has been instrumental in building the systems and processes that help operations run efficiently. Her role includes:
- Administrative duties
- General management
- System onboarding and implementation
- Supplier management
- Client service
Account management
With several stakeholders across the rail industry, Tash is responsible for helping Rail Confidence manage its relationships with best-in-class client service. She’s constantly fighting fires in the background of the business to keep everything running smoothly and help our own wheels stay on the track.
Key skills
- Communications
- System administration
- Account management
- Client acquisition and retention
- Documentation and control
- Team coordination
Profession
Operations Management