Tash Francavilla
Operations Support
Tash does operations support with a wealth of experience in administration and business management. With a strong background in customer retention and administration in health services and hospitality, she’s a crucial team member that champions systems, coordinates teams, and manages accounts. Her encouraging attitude brings a positive energy to the office that motivates the entire team and is welcomed by the greater rail industry.
Client and team coordination
Throughout her time at Rail Confidence, Tash has been instrumental in building the systems and processes that help operations run efficiently. Her role includes:
- Administrative duties
- General management
- System onboarding and implementation
- Supplier management
- Client service
Account management
With several stakeholders across the rail industry, Tash is responsible for helping Rail Confidence manage its relationships with best-in-class client service. She’s constantly fighting fires in the background of the business to keep everything running smoothly and help our own wheels stay on the track.
Key skills
- Communications
- System administration
- Account management
- Client acquisition and retention
- Documentation and control
- Team coordination
Profession
Operations Management